Whether you're ready to apply for a Proof of Concept, want to request a free Playbook, want to explore whether we're the right fit, or simply have a question about the process, this is where that conversation begins. We respond to every enquiry within one business day.
General enquiries
moc.surtpecrep@ofni
Response times
Send us a message
Choose the type of enquiry below. If you're ready to apply for a Proof of Concept, the PoC tab gives us the detail we need to scope your engagement on first contact.
We'll be in touch within 2 business days, with a direct, considered response to your question.
We'll review your workflow and respond within one business day, with a scoped proposal and an honest assessment of fit.
Our team will analyse your business and deliver your custom AI Playbook within 5 business days. No pitch. No pressure. Just a clear, actionable plan.
What happens next
After you submit, here's exactly what to expect.
WITHIN 1 BUSINESS DAY
Review & response
A member of our team reads every submission personally. You'll receive a direct, considered response, not an automated acknowledgement, with either a scoped proposal or a clarifying question.
IF IT'S A FIT
Scoped proposal
We'll send a written scope covering the workflow we'd validate, the evaluation methodology, the 21-day timeline, and the pricing for your specific engagement. No discovery call required to receive it.
YOUR DECISION
No pressure, ever
You review the proposal on your own timeline. There are no follow-up sales calls, no urgency tactics, and no expiry dates. When you're ready to proceed, you say so, and we start within 48 hours.
IF IT'S NOT A FIT
An honest answer
If your workflow isn't right for a Shadow Sprint at this stage, we'll tell you clearly, and explain what would need to be true for it to be. We'd rather lose a deal than oversell an engagement.